الوصف الوظيفي
Maximize sales and exceed store performance for better result.
Propose in store business plan to deliver better sales performance.
Coach and lead store team to exceed store & individual KPI.
Participates in increasing and identifying any new opportunities to increase footfall in the store.
Continuously helps & control sales team in daily bases sales activity and managements of repair, reservation, returns.
Follow with operational tasks to avoid any delay to maintain business goals and meet customer expectation.
Follow brand /Layout guidelines correctly to deliver brand value and ensure best stock profits result.
Maintain stock action plan to ensure getting effective result and immediate action for the insufficient result.
Initiate and promote highest standards of in store training (sales, service, product knowledge).
Manage the performance review of the store staff and identify top and low performers.
Use the performance review to identify areas of improving for the store staff.
Identify top performers, with high potentials, and recommend them for future succession planning.
Ensure the implementation of the development plan for the store staff.
Encourage and motivate team to achieve store/company objectives & goals.
Manage and resolve customer issues to maintain customers satisfactions as per brand standards.
Manage the customer flow on the shop floor and insure all customer getting exceptional customer service.
Monitor staff specialist performance and work with them on Daily / Weekly / Monthly plan to insure clientele excellence.
Conduct regular training & shadowing specialist service to improve weaknesses and improve customer service within the team.
Full focus on clientele tools and initiatives to grow the team and maintain customer retention into the store and brand.
Highlight & motivate team to build best experience of customer service and maintain customer retention into the store & brand.
Lead the shop, actively selling through team and play role modelling of the sales brand technique & standards.
Educate staff with brand product knowledge and Fashion trends and style in order to build brand loyalty styles with customers.
المهارات
Bachelor Degree in Business administration or equivalent
A minimum of 3 year of experience in a managerial role
Previous experience in retail/fashion and jewelries shops is a major plus
Strong knowledge and understanding of store operating procedures
Communication skills
Decision making
Strategic thinking
Analytical thinking
Bilingual, Arabic is a must and English communication is a major plus
Proficiency in MS Office.
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة البيع بالتجزئة وبالجملة
طبيعة عمل الشركة غير محدد
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 2
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 2
منطقة الإقامة الكويت
الجنسية الدول العربية
https://www.bayt.com/ar/kuwait/jobs/assistant-manager-sales-4660138/