Head of Care

الوصف الوظيفي
My client, a prestigious multinational company in the Middle East is looking for an experienced Head of Care to shape the future of their contact centre operations. So, if you are looking for your next challenge then this may be the role for you.

المهارات
Apply if you have the following:

· Minimum 12 years of experience of which at least 6 years is in a senior management position

· Must have HANDS ON Contact/Call Centre experience

· Must have experience dealing with call centre KPI’s

· Very good understanding of Digital Care

· Strong people management experience as they will need to manage a call centre ranging from 250-500 staff

· Strong partner/vendor management experience

· Degree qualified

· Excellent communication & presentation skills

· Strong budget management experience

· Experience in designing and delivering Strategy

If you are the candidate for this role then please apply with an updated CV.

تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة الاستعانة بالمصادر الخارجية لخدمة العملاء
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي --
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة عليا
عدد سنوات الخبرة الحد الأدنى: 12

https://www.bayt.com/ar/qatar/jobs/head-of-care-4177994/