Sales Consultant - Eastern Province
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الوصف الوظيفي Package between 4000 - 7000 SR Objective: Sell maximum number of vehicles possible Record each sales opportunity, contact and follow-up accurately onto a daily activity control sheet Assist the Sales Manager / Operations Manager in planning sales campaigns and promotions to maximise sales Keep up-to-date on competitor’s products, prices and specifications Introduce and follow-up suitable sales prospects Objective: Achieve maximum profitability on sales Ensure all payments for vehicles are complete for each transaction Negotiate sales for maximum profitability within limits of authority Objective: Ensure highest degree of customer satisfaction to achieve customer loyalty Consult with customers to discover and understand their needs and address customer hesitation and resistance appropriately Approach and receive customers promptly and courteously at all times Ensure pre-delivery inspection and any sanctioned repairs / servicing are carried out and that customers are notified of delays, changes in requirements and specification of the vehicle outstanding to ensure a satisfactory vehicle handover Handle dissatisfied customers calmly, resolve complaints with sensitivity and involve the Sales Manager / Operations Manager when needed Objective: Ensure customer awareness of options, accessories, extended warranty and finance facilities Ensure extensive and up-to-date knowledge regarding pricing, options, warranties, colours, standard equipment and specifications etc Objective: Help Retailer to achieve industry-leading standards of customer care and process efficiency Ensure the details of vehicle transaction are accurately documented and registered with the Sales Administration office Maintain internal and external vehicle displays and showroom staffing levels in line with Volkswagen policy Operate a ‘share best practice policy’ المهارات Empathy and tolerance Ethical behaviour Responsibility Open-minded Self-confidence Ambition Customer-orientation Professional appearance Team player Education: NVQ Level 2 in Vehicle Selling Experience Current driving license Computer skills, including experience of operating word processing and database packages, email and internet Proven track record in delivering excellent customer service تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/sales-consultant-eastern-province-3852969/ |
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