Services Director - KSA

الوصف الوظيفي

The Services Director is responsible for managing the Service Field operations, including target planning by branch/territory, material and manpower planning, quality audits and internal process enhancements.

Client Details

A Multinational Company, key player in the Electro-Mecanical Servcies Industry

Description
Drives the implementation of the Service Field strategyParticipates in the cascade of the Service Field plansDrives efficient planning and delivery of Service Field projectsEvaluates material and manpower requirements across the entityLeads account management of large projects, maintaining client relationships, ensuring client satisfactionLiaises with key developers/contractors to position the company favourably for all upcoming tenders.Drives periodic review of ongoing projectsLiaises with the global/regional teams to ensure the provision of technical support to the Service Field teams, enabling a culture of knowledge sharing.Manages all technical reviews in case of spares order, modernization and repair enquiriesManages the coordination with Operations and Supplychain Departments for emergency parts order/special shipment schedules.Drives internal process enhancement projectsMonitors the customer service levels to assess the quality of service delivered and improve customer satisfaction.Leads the EH&S;program and participates in activities such as EH&S;Committee meetings, auditing, training etc.Ensures all employees get adequate safety trainingReviews the Service Field teams performance reports from all branches and publishes a monthly report to General Manager.

Profile
Bachelor’s degree in Engineering/Business Administration or equivalentMaster’s degree in Engineering/Business Administration is preferredMinimum of 8 years of relevant experience in managing field operations in a construction/engineering organizationFluent written and spoken English essential, Arabic preferred

Job Offer

Attractive Package
المهارات
Services Director, Head of Services
تفاصيل الوظيفة
منطقة الوظيفة المملكة العربية السعودية
قطاع الشركة الخدمات الفنية والتركيب
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة

https://www.bayt.com/ar/saudi-arabia/jobs/services-director-ksa-4147208/