Technical program manager
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الوصف الوظيفي • Prioritize requirements and define scope to meet market needs in a timely manner given available resources. • Develop, maintain, and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services, including: implementation plan, project schedule, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies. • Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables). • Partner with internal and external development teams to deliver on time and with the quality required. • Serve as the product owner in Agile / SCRUM development process; write user stories, groom the backlog, and lead sprint planning. • Manage each release through the launch process. • Partner with customer operations to identify areas in need of improvement to increase customer satisfaction and decrease support requests. • Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project. • Assume responsibility and drive ownership for issue resolution. • Ensure all business systems, IT systems, partner platforms and networks are in place to support the offer and that the technical design accurately represents the requirements. • Create and maintain scorecards to track vendor and partner performance. • Accountable for on time product delivery, product quality, cost, and operations. المهارات • Proven track record of successfully launching B2B2C technology products and services with geographically distributed teams in multi-vendor environments. • Project Management Professional (PMP) certification preferred. • Strong project management skills with the ability to work on and track multiple projects simultaneously. • Demonstrated ability to think creatively and strategically when implementing products and solving problems. • Technically savvy and able to ramp up on new mobile technologies quickly. • Excellent interpersonal skills and ability to communicate effectively with both technical and nontechnical individuals. • Experience with Agile methodologies. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/technical-program-manager-4262493/ |
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