Deputy SANGTELS Manager

الوصف الوظيفي
Role Context:

KBR has been awarded a support contract by the UK Ministry of Defence (UK MOD). Under the terms of the contract, KBR will provide communications network support and deliver training services in the Kingdom of Saudi Arabia. This is a significant project that expands our portfolio of work with the UK MOD and in the Middle East. 

Under the contract, KBR is seeking to recruit staff to deliver: 

Support in delivering IP Telephony, host applications such as Network Management System, Cable Management Systems and incident management software 
Operation of Service Desks
Support to maintain operational capability of Fixed & Deployable equipment/capabilities. 
Design & deliver a new Management Information System
Technical & English Language Training
Built Estate maintenance and upkeep
Core Responsibilities and Duties:

General:

To establish, implement and maintain a TELS Management of Training System (MTS), both centrally and regionally to continually improve the efficiency and effectiveness of the LMS and associated e-learning courseware compliant with the Defence Systems Approach to Training (DSAT) and BS EN ISO 9001:2015 Quality Management Systems. To deliver a programme of continuous course review and improvement for all TEL training as outlined in the Scope of Services (SofS) delivered at the central Telecommunications’ School and in the regions.

Specific:

Management

Enhance and maintain the associated Military Customer’s plans to translate the evolving requirements of the Military Customer’s Charter of Courses into delivered courses that leverage the latest in modern interactive courseware either through technology-enhanced learning development or Commercial off the Shelf (CotS) solutions
To support the SANGTELS Manager in developing proposals from an e-learning perspective that accurately address the needs of Military Customer’s training strategy
Support for the ongoing maintenance of the e-learning portfolio, including the LMS centrally and regionally on behalf of the Military Customer
Support all SANGTELS staff to enable the management and delivery of e-learning in accordance with the contractual requirements and the needs of the customer
Fully support the introduction into service of new e-learning and the ongoing evaluation of the performance of the same to constantly improve the provision of e-learning within the Military Customer’s environment
Deputise as the Telecommunications’ School lead for all TEL-related matters, collaborating closely with Military Customer, UK Authority team, subcontractors and KBR training staff
React to arising matters to accommodate emerging short-notice actions as directed by SANGTELS Manager
Support the Network Infrastructure Laboratory, pre, post and during course delivery.
Any other duties commensurate with the position and as directed by the SANGTELS Manager
Training Delivery

Ensure the implementation and utilisation of the Learning Management System (LMS)
continues to meet the current and future needs of the customer

Work in collaboration with the UK Authority, Military Customer and related subcontractors, applying extensive knowledge of e-learning training policies, activities and developments as they are introduced by industry, the education sector and UK Defence
Work with LMS subcontractor teams to resolve any technical or performance issues with the e-learning training system and courses.
Produce the required training delivery plans and where necessary, conduct training to staff and students on the LMS, courseware and user devices.
Training Analysis

Convert outputs of Training Needs Analysis and functional specifications into detailed course designs and e-learning training courses as directed by the requirement
Work with Subject Matter Experts within the Telecommunications’ School to design and develop audience-appropriate, clear, and concise training content that meets users’ needs and objectives

Ensure e-Learning content is SCORM-compliant and can be tracked by the LMS. Where this is not the case ensure conversion to SCORM is implemented through the agreed processes
Sign-off e-learning content produced by third parties for KBR, ensuring it meets DSAT quality standards.
Reporting

Support the production of reports for all TELS related activity in a variety of formats as directed by HoTS
Produce reports for KBR higher management as required
Office Administration

Maintain limited-access electronic records of all actions pertaining to the maintenance and ongoing service of TELS and the LMS
Maintain all documentation in line with local Data Protection guidelines
Other duties as required by the SANGTELS Manager

Advise on TEL training and development issues to achieve contract objectives and assist long-term planning and change management
Contribute to the Training Quality actions within role as required by the Training Support Manager
Provide leave and absence cover as required for SANGTELS Manager
Advise on TEL and LMS developments to SANGTELS Manager, DHoTS, TDM, TDD and Course Designers on an ad hoc basis.
Level of Contact / Communications with others (internally/externally/meetings)

Liaise with Scope of Services contract stakeholders as directed;

Internal

KBR Telecommunications School departments (Medium)
KBR regional departments (Medium)
External

Regional Signal Corps Training Centres (High)
UK Authority (Med)
Local Military Customer’s Staff (High)
Meetings

Meetings as directed (High)
Competences / Standards (Specific Responsibilities)

Communications

Develop and maintain communication with people on complex matters, issues and ideas and/or in complex situations
Service Improvement

Work in partnership with others to develop, take forward and evaluate direction, policies and strategies
Quality

Develop a culture that improves quality.
Health & Safety

Maintain and develop an environment and culture that improves health, safety and security
Personal & People Development

Develop oneself and others in areas of practice
Equality & Diversity

Develop a culture that promotes equality and values diversity

المهارات
Essential:
Computer Science or Computer Network qualification at Level 5 or above
Management qualification at Level 5 or above or at least five years’ training management experience
Desirable:
Familiarity with military telecommunications would be an advantage
Experience and Skills:
Essential:
Experience of e-learning and computer-based Learning Management Systems
Experience of implementing a blended solution to deliver education and training
Demonstrate knowledge of the implementation of Systems Approach to Training (DSAT or international equivalent system, compliant with BS EN ISO 9001:2015 Quality Management Systems)
Demonstrate current knowledge of learning styles with specific awareness of modern approaches to learning using technology-enhanced solutions
Be fluent in Speaking, Reading, Writing and Listening in the English Language
Hold a valid driving license from country of origin
Desirable:
Familiarity with managing within a military training establishment would be an advantage
Have knowledge and understanding of the cultural aspects of life in Saudi Arabia

Scheduled Weekly Hours:

48

تفاصيل الوظيفة
منطقة الوظيفة المملكة العربية السعودية
قطاع الشركة مراكز التدريب والتعليم
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة

https://www.bayt.com/ar/saudi-arabia/jobs/deputy-sangtels-manager-4314894/