Maersk is seeking a passionate and experienced Hub / Warehousing / Distribution Associate, Supporting the Hub Distribution and Trucking Supervisor in managing the daily operations of specific customer(s). You will be the first point of contact when issues arise from physical inland transportation or when proactive notification is to be made from changes in transport plan to the customer. You will capture and be the voice of Customer and make sure instant issue resolution takes place. You will coordinate with customers and vendors from activities including forecasting, trucking, distribution, equipment planning, execution and issues handling in Maersk Petrochemical Hub site at King Abdullah Economic Zone.
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We offer
An opportunity to work for the world s Transportation & Logistics leader, in a dynamic, global industry, on a role with a diversi-fied scope. You will never be bored but will still have time to work on individual projects and develop.
At Maersk, you ll be part of a global team simplifying the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service!
Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target!
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Key responsibilities
Operations
Receiving, planning, booking, processing, and monitoring execution of customer’s inbound and outbound orders; and Distribution planning & execution
Generate and maintain the following reports for the relevant customer (Plant Dispatch Report, Stock Receiving Report, Inbound Report, Port Shuttling Report, Customs Clearance plus Daily & Monthly KPIs Report & Staff Attendance Re-port).
Troubleshooting and solving customer’s issues and responding to customer inquiries.
Coordinate with Local Procurement, Vendor Manager and Execution team for procurement, forecasting and daily operations.
Assisting Hub Distribution Supervisor in daily execution of operations
Arranging Empty Container inventory as per flow
Report issues of Trucking Capacity, Storage capacity, people capacity, equipment capacity to direct supervisor.
Engage actively in work improvement projects.
Engage in new customers implementation projects.
Customer Services
Handle all customer(s) requests in accordance to SLA and contractual obligations.
Assist Supervisor in preparation of monthly business review meetings with the customer.
Constant coordination with customer focal point for volumes forecast and accordingly planning the trucking / distribution capacity.
Reporting & Invoicing
Responsible for creating monthly service invoice and tackling customer(s) inquiries.
Ensures that Performance reports, invoicing are timely and accurate
Jobholder should expect to carry out his/her duties even beyond the Office working hours.
To ensure the business continuity, Weekends/Holidays duties will be assigned to Job-holder based on the business needs and workload management.
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We are looking for
Bachelor s Degree, in Maritime and Transport science. (Business Administration as an advantage)
Minimum 2 years of experience in a similar role
Saudi nationals due to visa restriction
Based around King Abdullah Economic city / Rabigh area. The facility is based in King Abdullah Economic zone and Incumbent must attend his/her work daily at site.
Fluent in English & Arabic
WMS / ERP / MS Office Knowledge
Experience in Trucking / Distribution operations. Hands-on operational person.
Drive for results can be counted on to meet/exceed goals consistently, steadfastly pushing self and vendors for results
Uses rigorous logic to solve difficult problems, looking beyond the obvious to probe for creative solutions
A team layer with high sense of urgency and problems solving mindset.
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https://www.naukrigulf.com/associate-jobs-in-saudi-arabia-in-maersk-group-2-to-3-years-n-cd-10003487-jid-241121500567
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