Customer Relationship Manager (CRM)

Job Description and Requirements
Job description / Role
- Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
- Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle.
- Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities.
- Working closely with all departments to ensure the CRM works effectively for all aspects of the company.

Requirements
Qualifications / Skills Expectations for Ideal Candidates

- Bachelor’s degree
- At least 2 years’ experience as CRM

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/jeddah/111586-Customer-Relationship-Manager—CRM—at-Mercans