Collection Supervisor

الوصف الوظيفي
· Provides a positive work atmosphere for the team and the department.

· Encourages, motivates, and develops staff to the maximum of their ability, leads by example.

· Assists the collection manager.

· Reviews, approves and processes discounts appropriately and timely.

· Completes Quarterly Incentive Review.

· Monitors collector productivity.

· Travel to some area to support collection if needed.

· Works with hospital operations to troubleshoot collection issues to prevent further recurrence.

· Develops monthly strategies to ensure that monthly collection goals are obtained.

· Monitors bad debt/overdue and develops plans to reduce total balance.

· Monitor weekly/monthly/quarterly collection results and report to Manager.

· Follow up with Mega Accounts.

· Listen to team member’s feedback and resolve any issues or conflicts.

· Supervises, directs, and evaluates assigned staff.

· Set the target Monthly/Quarterly.

· Contact customers to secure payment or establish payment installment on past due.

· Oversee customer account statements on a monthly basis or as requested.

· Keeping track of and sending reminders to clients with Past-Due balance.

· Responsible about official letter communication such as Reminder / installment letters.

· Process all refunds and check returns on a bi-weekly basis.

· Monitor all Monthly invoices to be delivered on time.

· Generate weekly/monthly report for management Target/Achievement.

· Must be proactive and have the ability to work independently with minimal supervision

· Strong written and verbal communication skills: is clear, concise, and able to identify core concepts of internal and external communications.

· Negotiate with clients in non-payment cases.

· Maintain company confidentiality at all times.

Support the collector on the field by visiting important clients to solve overdue issues
المهارات
4 + years credit and collections experience.
1-2 years supervisory experience.
Bachelor degree in relevant field.

تفاصيل الوظيفة
منطقة الوظيفة حي الشرفية, جدة , المملكة العربية السعودية
قطاع الشركة المختبرات ومراقبة الجودة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المحاسبة والتدقيق
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 4
منطقة الإقامة جدة,المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/saudi-arabia/jobs/collection-supervisor-4147428/