Unit Operation Manager
|
||||||||||||||||||
|
الوصف الوظيفي 1. Daily monitoring of providers’ schedules and no-shows to facilitate patient access and walk-ins. Addresses downward trends in patient visits by review/analysis of patient process (es). 2. Directs, supervises, and coordinates activities of the clinic including systems, accounting, materials management, human resources, data processing, and maintenance. 3. Participates in the development and implementation of long range plans and budgets. Recommends changes based on knowledge of policies, costs, and operating procedures. * Organizing: 1. Recommends facility improvements including construction, renovation, and purchase of equipment. 2. Resolves problems related to staffing, utilization of facility, equipment, and supplies. 3. Promotes utilization of the clinic by marketing services via public/community activities. 4. Provides timely and detailed communications on clinic activities, accomplishments, corrective action plans, and outcomes. * Budgeting: 1. Monitors monthly A/R reports and collections to reinforce goals. 2. Monitors and controls clinic expenditures within budget. * Supervision: 1. Trains/orients staff at the department level. Responsible for daily work assignments, productive performance and efficient operations. 2. Participates in personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers, and vacation schedules. 3. Ensures distribution, education, and implementation of business policies, personnel policies, and QI manual. 4. Measures daily performance and outcomes, provides timely individual feedback and continues to monitor. 5. Conducts daily huddles to promote communication, problem resolution, and workflow planning. 6. Intervene and problem solves for inter-/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making. * Performance Improvement, Accreditation and Compliance: 1. Understands and monitors clinic processes specific to positive outcomes in all areas of: MOH, JCI Accreditation and Quality Compliance Plan etc. Implements immediate plan of corrective action(s) as needed. 2. Conducts management audits in close collaboration with the QRC, to evaluate and correct as needed for potential improvement and reports results to the Branch Medical Director and the COO. 3. Works closely with the Lab Director regarding daily operations and opportunities for problem resolution. * General Administration: 1. Maintains professional affiliations and enhances professional development to keep pace with the trends in health care administration. 2. Represents clinic at public and professional meetings. 3. Maintains liaison with all levels of administration, QRC, physicians, physician assistants, and external agencies to enhance business practices. 4. Investigate patient/visitor concerns and implements appropriate courses of action. المهارات - plus 5-7 years healthcare management experience OR a Master’s Degree in Business or Healthcare with bachelors in Medicine and two years healthcare management experience. - Demonstrated leadership skills and ability to motivate others. - Must have excellent communication, organizational and human relation skills. - Able to track and analyze documentation, prepare reports and implement regulatory compliance. - Exhibits the following characteristics: a strong customer focus; foster mutual respect; supports commitment to diversity; promote teamwork; perform independently; maintain confidentiality; adhere to high standards of personal conduct; and maintain and enhance تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/unit-operation-manager-4158322/ |
||||||||||||||||||
Printable Page 
Report Advertisement