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Ground Services /Job Description · Manage the day to day operations to meet organizational performance plans. · Implement and enhance a daily operating report process that measures effectiveness to plan for the operation. · Monitor measure and report on operational issues, opportunities, development plans and achievements. · Manage direct reporting staff; implement training to improve skills and to insure a satisfied front line workforce. · Develop forward focused station planning to predict staff and equipment requirements. · Build a strong operation work group by identifying weaknesses and implementing processes and training to close those gaps. · Provide leadership and guidance by coaching, counseling and mentoring the Supervisors and front line workforce on a day to day basis to directly enhance their skills. · Ensure activities meet with and integrate with organizational requirements for quality, health and safety, legal, environmental and general overall objectives. · Assist the Supervisors in the day to day operations. · Review work performance to ensure staff is meeting company requirements. · Ensure customer service standards are met and/or exceeded. · Take corrective/disciplinary actions when necessary. · Oversee and provide training for Supervisors and front line workforce to ensure they are incompliance with the company safety standards and procedures. Update and maintain training files as required. · Ensure all ramp vehicles and equipment is being properly maintained. https://www.naukrigulf.com/operations-advisor-ground-services-jobs-in-jeddah-saudi-arabia-in-eram-contracting-co-5-to-10-years-n-cd-60475-jid-190920000033 |
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