Field Service Engineer
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الوصف الوظيفي Preventive maintenance to include time management planning and scheduling and equipment cleaning and upgrade. Installation and removal of counter top beverage equipment for major corporate accounts to include knowledge of electrical power, water, drain, airflow and space requirements. Ability to work remotely in a telecommuting environment processing order information resolve customer equipment issues. Remotely order and facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return. Proper supervision and control over the Service Technicians in order to ensure service orders are completed within the response time. Ensure timely technical training is facilitated to the Service Technicians Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers. Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating, refrigeration, air conditioning, water quality and filtration principles. Interaction with internal dispatch, planning, inventory, information technology and sales personnel to deliver the service product in the field المهارات Leadership Skills Strong Working Knowledge of Refrigeration and Air-conditioning Excellent Communication Skills Service Delivery Time Management Project Commissioning Self-Motivated Inventory Control and Planning Strong Interpersonal Skills Valid Driving License Customer Relationship Management Repair and Maintenance Team Management. Troubleshoot in Engineering and Design تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/field-service-engineer-4245474/ |
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