مدير مطعم
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الوصف الوظيفي Duties and Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Schedule & Planning employee annual Leaves Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on daily, weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Attending effectively meeting and fast responding emails Responsible of taking actions on spot Day- To-Day Operations Lead the operations of the restaurant by ensuring all company standards in food quality, taste, safety and hygiene are properly followed. Lead the operations of the restaurant by ensuring all company standards in food quality, taste, safety and hygiene are properly followed. Manage restaurant budget, ensure target sales are achieved, food and beverage costs are kept are per targets and work towards reducing other costs to ensure financial objectives of the restaurants are met. Enforce sanitary practices for food handling, general cleanliness, maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, and government regulations. Be responsible for ensuring consistent high quality of food preparation, production, service and storage. Supervise portion control, create preparation & production schedules in line with restaurant demand and forecast and keep food wastage to minimum. Estimate food needs, place orders with suppliers and schedule the delivery of fresh food and suppliers to ensure restaurant operations are run without any disruptions. Create staff schedule to ensure proper staffing is in place in line with restaurant sales trend, minimize overtime and increase staff productivity levels. Responsible for ensuring all required reports pertaining to inventory, sales, costs, wastage, staffing and other reports are completed in a timely and accurate manner. Be responsible for opening and closing of the shift and take financial accountability to ensure all transactions are correctly recorded. Assist in development of Local Restaurant Marketing Plan and lead the execution of the plan in local market and monitor impact on sales. Fill in as a team member to ensure operations are run smoothly wherever necessary. المهارات At least a Diploma Degree Significant Exposure to core areas of Restaurant Operations § Minimum 3 to 5 Years’ experience is required in Fast Food Restaurant Operations at management level Languages: Fluent in English Excellent Numerical, Analytical and Problem-Solving Skills Customer Service Orientation تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/مدير-مطعم-4264951/ |
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