Customer Service Representative

الوصف الوظيفي
Maintaining a positive, empathetic, and professional attitude toward customers always.
Responding promptly to customer inquiries and get a manager if required.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so to guide the clients at best.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues, as necessary.
Ensure customer satisfaction and provide professional customer support.
Handle cash, credit, or cheque transaction with customers.
Issue change receipts, refunds.
Keep reports of all transactions

المهارات
Experience in a customer service role
Excellent English proficiency both written and verbal
Excellent in using Excel.
High school diploma or equivalent
1-2 years previous experience in the same field
Excellent written and verbal communication skills.
Ability to foster and maintain relationships.
Organizational skills with the ability to manage numerous projects and priorities at once.
Positive, service-oriented attitude and willingness to work independently or as part of a team.

تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة المطاعم وخدمات الطعام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
منطقة الإقامة جدة, المملكة العربية السعودية
الشهادة الثانوية العامة أو ما يعادلها
العمر الحد الأقصى: 27

https://www.bayt.com/ar/saudi-arabia/jobs/customer-service-representative-4312815/