Key Responsibilities / Focus Areas
Business Planning, Negotiation, and S&OP;:
• Develop and drive the customer / channel relationship strategy.
• Translate strategy into optimized customer business plan (annual volume, TTS plan, promotions, assortment, innovations, activations, etc.) that maximizes turnover and profit in the customer/region and drives it internally & externally.
• Finalizes strategies and scenarios to close gaps to target and/or exploit opportunity areas in collaboration with Category Development team.
• Determine trade-offs to deal with supply constraints, and demand driver adjustments
Promo / Non-promo Planning & Execution
• Manage total trade spend, along with terms and conditions and transfer of funds and budgets in sync with business objectives.
• Determines tactics, frequency, and other promo attributes, leveraging TPO to optimize plans for customers / region.
• Review the Promo plan with focus on pre-evaluation of all TTS spend to ensure that the right activity is included in the plan to maximize ROI.
• Confirm promo details with customer, determine opportunistic promo activity, and manage changes to rebates and live rates (terms, conditions, funds overspend, term payment approval)
• Build insights for customer category performance and incorporate learnings to modify future promo and non-promo planning
• Analyze profit pool & review CCD building blocks (non-promo plan)
• Update the annual plan through the monthly review of the promo grid which feeds the S&OP;cycle (volume and TTS)
Operational Performance Delivery
• Deliver the CBP versus plan, agree gap-closing activities with Category Teams when gaps occur & agree with customers accordingly.
• Develop corrective actions for performance shortfall or upside based on plan execution in the short-term
• Provide guidance on claims validation, manage funds for claims settlement and dispute resolution with customers
• Ensure end to end TTS process is executed from forecasting to accrual, to ensuring claims are received and cleared and customer payments are made on time in full.
• Ensure Perfect Store execution of the plan by Field Sales through data analysis of the PS scores and include learnings in ongoing improvements.
Talent Development
• Land CD Capability building priorities and focus skills to Future Fit the people & business.
• Identifying and executing a range of pilots/experiments that will help the category build an in-market edge and develop new capabilities for the team.
• Lead, inspire and guide teams on the practicalities and use of data driven decision making
• Nurture a culture of Purpose & lifelong learning.
Context & Main Purpose of Job
Responsible for the development and delivery of a business plans that achieve the turnover, profit, and cash objectives of Unilever in line with the category and channel strategy applicable to the customer, account, or region being managed.
KPI s and Dimensions
• Business delivery/growth: USG and GM
• Customer / Channel / Regional growth
• Compliance to CD fundamentals, Perfect Store compliance (CotC ,OSA, SoS, OPSO), and key CD projects OTiF
• Positive Customer service survey results
• Delivery of Transformation pilots & learnings
• Employee engagement & capability improvement
Standards of leadership in focus:
• Business Acumen
• Passion for High Performance
• Talent Catalyst
Key Interfaces
• Customers / Distribution partner
• Category Development
• Customer Marketing
• Customer Service
• CD Excellence & Capability
• KSA CD Leadership & Arabia
Key Skills & Knowledge
• Stakeholder management: strong ability to build relationships across all levels of the organization (internally & externally).
• Strong Sales background & exposure to channels & categories.
• Strong Bias for action to drive through change with multiple markets /stakeholders
• Business Development & channel strategy building.
Relevant Experiences E (essential) or D (desirable)
• Proven negotiation track record at Customer Facing Management level (E)
• Experience in different range of Categories & Innovations (BPC, HC, or F&R;) (D)
• Experience in working across multiple business teams and balancing multiple priorities (E)
• Experience in eCommerce (D)
• Experience in Marketing (D)
• High degree of business acumen (E)
https://www.naukrigulf.com/regional-channel-manager-gt-or-mt-h-b-jobs-in-jeddah-saudi-arabia-in-unilever-2-to-3-years-n-cd-10000033-jid-030521500324