Retail Services Lead
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الوصف الوظيفي Scope of Work • Develop / update and implement a retail marketing strategy for the retail shops and meet tenant performance and customers’ objectives. Develop and implement a strategy to meet the demographic and population targeted plan and trend. Identify potential tenants in line with the developed marketing strategy and proactively advance negotiations to secure commitments. Secure and administer leases for spaces in use and to be built. Prepare and implement inspections yearly plan to visit retail shops. • Prepare and present financial analysis to maintain consistency of leasing program with a financial plan. • Provide high-level advice to Manager, Community Services on retail strategic planning and business opportunities, risk management, and continuous quality improvement. • Establish and manage commercial strategy programs for retail services and to generate revenue and reduce operations costs. Manage all aspects of achieving the department’s overall operational, budgetary, and financial responsibilities and activities specific for Retail shops (Food and Non-Food) Services, and other related facilities. • Coordinate with retailers/catering service providers to provide catering services for business and personal functions/events. Ensure the hygiene, quality, and safety of all food and catering services. • Manage future retail developments. Undertake the development, implementation, monitoring, and reporting of the retail operations. • Implement Retail Services operational systems, processes, and policies to support management reporting, information flow, business processes, and organizational planning. • Monitor/track customers’ feedback through the approved communications channels and resolve concerns. Manage customers’ relationships, contracts, compliance, and interface issues. • Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of his/her position. المهارات • Decision Making • Finance Skills • Contract understanding • Interpersonal Communication Proficiency • Client/Customer Service • Adaptability/Flexibility Qualifications Bachelor’s degree in business, Property Management, Marketing, or related field. Experience Minimum 7 years of relevant operational experience. Additional Requirement Fluent English and Arabic Speaker تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/retail-services-lead-4373436/ |
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