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الوصف الوظيفي Ensure the club and all gym equipment is always well maintained, clean, safe and complaint with brand standards Manage employee rotation ensuring adequate cover is always in place Support with project management elements of the new club In charge of both the top and bottom lines of the P&L;Responsible for the completion of some administrative tasks and reports Maintain financial records and other records required by law Ensure club compliance with health and safety legislation Observe and conduct calls and appointments at the center. Update and provide last updates in producing in fitness competitors sharing all updates with the direct manager. Manage expenses of the centre materials especially the cleaning chemicals, sanitizers, etc and other expenses for the club and accredit a monthly expense budget. Do a weekly inventory and correct all-consuming materials, receipts and expenses. In case in need of closing an area of the club, ensure that by informing the manager and making sure not to cause any confusion to the members and to ensure the reopening the club on time. Contact and prepare a report in case there is a shortage in cash or late in trust to the manager and finance. Manager of the club is the one to be contacted regarding all employees’ problems and sharing them with the region manger, conduct checks and send reports upon requests. Conduct and observe probations evaluate employees. Ensure that the applications are up and running and guarantee all new joining / renewing requests by the members. Member Satisfaction Ensure members have a memorable customer experience with each and every visit Deal with member issues and complaints in a professional manner Business performance Overall responsibility for delivering all club commercial targets Manage daily sales reporting to ensure the club sales targets and KPIs are achieved Drive new member sales initiatives through sales planning, in-reach and outreach activity المهارات Operational experience within a customer facing environment, preferably from a fitness background Management experience and exposure to leading, coaching, developing and supporting high performing fitness teams New opening and pre-sales experience is highly desirable REPS Level 2 or 3 certified (or equivalent qualification Understanding of performance metrics including P&L;, revenue, budgeting, inventory, payroll, labor management and facilities maintenance Strong sales and customer service skills with proven results Excellent communication skills with the willingness to be approachable to members & staff and a genuine interest in tackling & resolving member issues Outgoing, engaging, fun personality with a hands-on approach to leadership and ‘ownership’ mentality In depth knowledge of health and safety guidelines and regulations Professional Self-motivated Proactive Good teamworking skills and the ability to lead and motivate a team Business acumen, creative thinking and problem solving Energy and resilience Flexibility and multi-tasking skills تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/branch-manager-assistant-branch-manager-b-it-gym-4443615/ |
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