What you will do
• Drive all sales activities as per short- and long-term objectives and manage the accounts
• Collaborate and support the (virtual) team involved in account management to ensure sustainable and profitable growth
• Develop maintain and execute ongoing Account Development Plans reviews to ensure full alignment focus and quality on priorities that all growth potential is identified and addressed
• Manage and build relationships with clients; become the trusted advisor/consultant for them; ensure customer loyalty and highest level of customer satisfaction
• Gain deep understanding of the customer’s business needs and use this to identify opportunities and plan for the continued development of SITA’s business
• Create opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer priorities and reframe the way customers view their business
• Build sales pipeline for future growth with close collaboration with Marketing for demand generation; ensuring qualified marketing leads are converted to sales accepted leads for pipeline growth; ensure sales forecasts are accurate and up to date
• Identify resource needs from other functions plan and engage resources manage the team effectively
• Maintain clear visibility of the status of all commercial delivery and operational aspects of the account and drive the resolution of issues through the relevant process owners
• Ensure full compliance in all internal and external dimensions of the business
• Support cash collection related activities by taking lead or resolving commercial issues that may cause non-payment
Who you are
• 7+ years’ experience in sales function; preferably within ATI or IT sector
• Experience in building client relationships at Senior Manager level
• Achieving revenue growth of the client portfolio
• Achieving or exceeding sales targets
• Proven successful experience in business development and pipeline management
• Experience in facilitating and driving account development plans
• Positive customer service experience
Printable Page 
Report Advertisement