الوصف الوظيفي
• The Duty Manager is responsible for ensuring that all Nayyara Center customers receive a standard of service reflecting its reputation. Consistently meeting and exceeding customer expectations is a key objective of the Nayyara team. The Duty Manager is the representative of the Nayyara Center with the full delegated authority of the Chief Executive Officer.
• Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s.
• Assists in VIP’s arrival departure in absence of guest relation officers.
• Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.
• Checks on registration cards of arriving guests and ensures all information should be filled on each card either by Guest Relation Officers or the guests.
• Assists in sending guest messages or faxes.
• Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release Hall blocked because of no- shows
• Prepares and checks for VIP’s arrival and escorts guests to rooms.
• Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
• Operates the front office computer system in order to assist front office attendants.
• Checks group department, fit and ensure switchboard makes appropriate wake up calls.
• Handles guest complaints and other related problems and reports on the Assistant Manager’s log book
المهارات
• Excellent knowledge of company activities and business.
• Flexibility and creativity
• Excellent communication and supervisor & presentation skills
• Knowledge in preparing administration reports.
• Excellent organization skills.
• Fluency in both English and Arabic languages
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الضيافة/السياحة/السفر
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3859756
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5 الحد الأقصى: 10
الشهادة بكالوريوس/ دبلوم عالي
التعليم
Business Administration
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