الوصف الوظيفي
install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
troubleshoot system and network problems, diagnosing and solving hardware or software faults
replace parts as required
provide support, including procedural documentation and relevant reports
follow diagrams and written instructions to repair a fault or set up a system
support the roll-out of new applications
set up new users’ accounts and profiles and deal with password issues
respond within agreed time limits to call-outs
work continuously on a task until completion (or referral to third parties, if appropriate)
prioritise and manage many open cases at one time
rapidly establish a good working relationship with customers and other professionals, such as software developers
test and evaluate new technology
conduct electrical safety checks on computer equipment.
المهارات
the ability to think logically
a good memory of how software and operating systems work
excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
the ability to work well in a team
problem solving skills
a strong customer focus
the ability to prioritise your workload
attention to detail.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة التصنيع والإنتاج
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3864361
المرشح المفضل
المستوى المهني خريج جديد
منطقة الإقامة الرياض,المملكة العربية السعودية
الجنس ذكر
العمر الحد الأقصى: 29
https://www.bayt.com/ar/saudi-arabia/jobs/it-support-officer-3864361/
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