Quality Assurance Specialist
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الوصف الوظيفي • Identify opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement • Prepare reports of Department / Section timely and accurately to meet company and department requirements, policies and standards • Plan, develop and undertake quality audits and analyses activities within a designated service delivery section to ensure individuals and teams comply with established internal controls, quality Assurance systems, legislation, policies and procedures. • Conduct quality assurance investigations of non-conforming processes, including identifying underlying causes, and developing and coordinating recommended corrective actions. • Develop and maintain quality assurance systems within a designated service delivery section, including the development of quality checklists, procedures, processes, supporting tools and techniques. • Prepare detailed audit records summarizing audit observations, findings, conclusions, any proposed new quality controls and any follow-up actions to be taken. • Encourage and develop a culture of high performance, professionalism and continuous improvement, and identify opportunities and solutions to improve service delivery • Policies, Processes & Procedures • Implement approved departmental policies, processes, procedures • Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment • Information Security المهارات تفاصيل الوظيفة |
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