HVAC Service Sale Engineer

الوصف الوظيفي
• Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account leading practices, improvement of business processes, cost reduction and productivity improvement.
• Promote the implementation and adherence to policies, processes and operating procedures to others within Shaker.
• Responsible for demonstrating Shaker’s products and services, including value propositions and high level technical specifications.
• Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand requirements.
• Provide product, service, or technical and engineering information by answering questions and requests.
• Establish new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
• Gain customer acceptance by explaining or demonstrating selling propositions and benefit
• Submit sales orders by conferring pricing with managers and concerned stakeholders.
• Prepare sales reports by collecting, analysing, and summarizing sales information and trends.
• Maintain professional and technical knowledge of Shaker’s products and services by attending educational workshops; reviewing technical catalogues; establishing personal networks; participating in professional societies.
• Meet assigned targets for profitable sales growth in technical services.
• Search for new clients who could benefit from Shaker’s products and services in a designated region/industry
• Persuade clients that a product or service will best satisfy their needs
• Record and maintain client contact data.
• Support marketing by attending trade shows, conferences and other marketing events.
• Provide pre-sales technical assistance and product education.
• Liaise with other members of the sales team and other technical experts.
• Help in the design of custom-made products/ services.
• Work deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager.
• Manage the implementation of projects and customers closed by the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, and customer satisfaction, or as directed by the sales manager.
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Secure input from all necessary solution stakeholders within the customer’s firm. Adapts solutions, as necessary, to ensure appropriate support.
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
• Secure from customer technical staff commitments needed to ensure a deal’s “technical close.”
• Opportunistically pursue additional business development opportunities within customer firms. Collaborate with sales to ensure these opportunities are effectively covered.
• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and technical teams to potential risks of deal closure.
• Continually gauge customer satisfaction among key customer project stakeholders.
• Develop success metrics, including ROI, adoption, and business-process impacts, and presents these to customer project stakeholders in a compelling fashion.
• Maintain high customer satisfaction ratings that meet company standards.
• Meet project implementation targets for timeliness and customer success metrics.
المهارات
Interpersonal skills.
Problem-solving skills.
Self-confidence.
Technical skills.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة البيع بالتجزئة/البيع بالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 5
منطقة الإقامة المملكة العربية السعودية

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/hvac-service-sale-engineer-3948345/