Job Description and Requirements
MAIN PURPOSE OF JOB
Guiding distributor’s team as well as leading the market, to make sure that all sales channels are fully used whilst resources are employed in the most efficient way by managing the area teams, to guarantee reaching full market potential
MAIN JOB DUTIES/RESPONSIBILITIES
• Provide technical support to the customers in OR’s
• Perform PM’s, remedial maintenance and provide necessary records to hospitals and Medtronic.
• Complete service reports.
• Develop strategies to raise consumables sales.
• Provide Sales team with potential leads for new products, opportunities, and customers.
• Handle documentation at new or existing installations.
• Coordinate, schedule, and conduct on-site customer installations.
• Conduct training to customers (physicians, technicians and nurses)
• Help and support ENT and TS’s colleagues to achieve unit and revenue goals
• Provide regional/area coverage that might stretch beyond working hours
• Develop ethical, long-term customer relationships and represent Medtronic management to customers – including the training and education of both existing and competitive customers to gain incremental business
• Ability and consistency in conducting structured field visits to the assigned geography. Frequency of visits should be sufficient enough to ensure market coverage whether in the cities or the peripheries.
• Actively looking for initiatives and execution tools that ensure and maximize the growth in therapy penetration.
• Reports all account, market and competitive information and trends and metrics in a comprehensive, complete and timely fashion.
• Reports immediately and accurately all negative customer or product related events (e.g., customer feedback, product and legal issues and risks etc...).
• Prepare and necessary reports in a timely and diligent manner, (i.e. Business reviews, inventory reports, stock movement forms etc.)
JOB QUALIFICATIONS • A university degree in Medical, Biomedical Engineering, Natural Science, Health Science, Further qualified degrees will be an asset.
JOB EXPERIENCE
• 2-Year experience in a medical devices environment, in marketing and / or sales
SKILLS/COMPETENCIES
• Knowledge of Cardiology and implantable devices
• Extensive knowledge of the industry with sound business sense.
• Effective skills in MS Excel, PowerPoint, Word, Project, and internet search engines.
• Basic understanding of statistics and statistical methods..
• Ability to effectively communicate with and train others.
• Ability to work with a minimum of supervision.
• Ability to work in a team environment.
• Ability to discuss clinical and health economic information with regional and local opinion leaders.
• Ability to champion ethical and compliant behavior in the work space
• Strong communication and interpersonal skills.
• Demonstrated Public Speaking ability.
• Native or Excellent command of English & Arabic
• Creative Problem- Solving
• Adaptability
• Cross- Cultural Respect
• Customer Focus
• Drive for Results
• Interpersonal Relationships
• Leadership Ability
• Accountability
Travel Required: • Ability to travel 70& of time.
• Ability to travel in the respective area and abroad.
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/riyadh/121345-Technical-Support-Specialist—-Transformative-Solutions-at-Medtronic
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