IT Support Engineer (Saudi National)

Job Description and Requirements
Job description / Role
PRINCIPLE RESPONSIBILITIES
• On-site IT technician
• Provide 2nd level on-site and remote IT support to the service desk.
• Respond to, troubleshoot and resolve end-user computer hardware and software issues.
• Provide hands-on support for SME teams for local Infrastructure (Server, Network, Security)
• Support SME team initiatives and deployments.
• Manage local computer assets and refresh process
• Participate in local, regional and global IT projects and initiatives as directed.
• Maintain stable and operational local IT Infrastructure environment
• Identify and highlight continuous improvement actions
• Log tickets in remedy system for all support work
• Maintain global IT standards and processes
• Provide emergency out of hours emergency support on-site when required
• Maintain local server backup Infrastructure and off-site tape rotation
• Engage in collaboration with the wider regional and global technical teams.
• Other responsibilities as directed

Requirements
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Bachelor Degree or Equivalent Work Experience
• 1-5 Years’ experience in a similar role
• Microsoft, Cisco and/or ITIL Certifications desirable

PREFERRED SKILLS
• Team player but also have the ability to work alone and on own initiative
• High level of customer focus essential
• Good verbal and written English communication skills
• Good problem-solving skills
• High level of PC based hardware and software technical knowledge and troubleshooting skills

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/riyadh/125206-IT-Support-Engineer—Saudi-National—at-Manpower-group