Helpdesk Operator - Subject to Contract Award
Make a difference every day
The Job Opportunity
The purpose of the job is to achieve and exceed customer, client, department and company objectives.
Key accountabilities
* Ensure that Key Performance Indicators (KPIs) as per Service Level Agreements (SLAs) of each project set up in the Computerised Aided Facilities Management (CAFM) system are not breached.
* Implement site specific customer relations service delivery systems.
* Fast and efficient handling of queries with clients.
Printable Page 
Report Advertisement