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الوصف الوظيفي · Always greet and welcome guests promptly in a warm and friendly manner. Recognize regular clients by their names · Always thank and give fond farewell to guests conveying anticipation for their next visit · Assist guests while seating · Ensure guests are serviced within specified time · Has an excellent knowledge of menu and presentation standards · Speak with guests and staff using clear and professional language · Able to answer any questions regarding menu and assist in menu item selections using appropriate selling techniques · Able to anticipate any unexpected guest need and reacts promptly and tactfully · Always applies BAH service standards correctly at all times · Serve food courses and beverages to guests · Set tables according to type of event and service standards · Record transaction / orders in Point of Sales systems at the time of order · Communicate with the kitchen regarding any menu questions, the length of wait and product availability · Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen · Check with guests to ensure satisfaction with each food course and beverages · Handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to the HW / Manager · Responsible for clearing, collecting and returning food and beverage items to proper area · Maintain cleanliness of work areas throughout the shift المهارات · Arabic as the native language is a must · Good command of English language both oral and written is required · Minimum 3 years of experience as a captain waiter in a reputed institution · Previous experience in a Lebanese restaurant is a must تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/captain-waiter-4206371/ |
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