Restaurant Branch Manager
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الوصف الوظيفي Restaurant Manager To lead all aspects of the business, you will deliver a high quality menu and motivate our employees to provide excellent customer service. The restaurant manager’s responsibilities include maintaining the restaurant’s revenue, quality, and profitability goals. In addition to maintaining standards of production, productivity, high quality and customer service. Roles and responsibilities: ● Coordination of the daily operations of the dining hall and kitchen ● Provide superior service and maximize customer satisfaction ● Respond efficiently and accurately to customer complaints ● Regularly reviewing product quality and searching for new suppliers ● Organizing and supervising shifts ● Evaluate employee performance and provide feedback to employees to improve productivity ● Estimating future needs for goods, kitchen utensils and cleaning products ● Ensure compliance with public health and safety regulations ● Manage the restaurant’s good image and suggest ways to improve it ● Control operational costs and identify measures to reduce loss ● Create detailed reports on weekly, monthly and yearly income and expenses ● Promote the brand in the local community through word of mouth and restaurant events ● Suggest ways to reach a wider audience (eg discounts, social media ads) ● Train new and existing employees on appropriate customer service practices ● Implement policies and protocols that will keep the restaurant operating in the future المهارات Requirements: Administrative skills and experience in both the dining hall and kitchen. Learn how to oversee the dining room, check-in with clients and balance the workforce. Experience in properly managing and operating a kitchen is also essential Determine work schedules. Oversee food preparation and ensure your branch complies with health and safety regulations. Proven work experience as a Restaurant Manager or similar role. Proven customer service experience as a manager. Extensive knowledge of foods and beverages, with the ability to remember and recall ingredients and dishes to inform customers and wait staff. Familiarity with restaurant management software. Strong leadership, motivational and interpersonal skills. Sharp financial management skills. Bachelor’s degree in Business Administration, preferably as an advantage you have Hospitality Management or Culinary Education - Ability to manage time effectively while fulfilling all job responsibilities Maintain a positive work environment for team members and guests during every shift - Greet the guest to make them feel welcome and comfortable - Food preparation including preparing chicken, stir-fry, sandwiches, etc. Ensure that team members prepare food according to the company’s standards of quality, consistency and timing Checks food quality and food temperatures throughout the day to maintain company rules and regulations and HACCP Follow public health and safety procedures including handling of knives and kitchen equipment - Maintain regular attendance and punctuality تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/restaurant-branch-manager-4405049/ |
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