Customer Engineer - Pre-sales
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الوصف الوظيفي Core - Technical Customer Consulting Work with the client Cloud Sales team to identify and qualify business opportunities and identify key customer technical objections. Develop the strategy to resolve technical impediments and architect client solutions to meet business and technical requirements. Take responsibility for the technical aspects of the sales cycle including general teaching, introductory meetings, supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of additional supporting technical resources. Identify and handle key customer technical objections, prescriptively guiding them to success. Work hands-on with clients Cloud products to demonstrate and prototype integrations in customer/partner environments. Prepare and deliver product messaging in an effort to highlight client Cloud value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management and RFI response documents. Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution providing “best practice” advice to customers to optimize client Cloud products’ effectiveness. Use Salesforce.com (“SFDC”) systems to ensure customer data is accurate and actionable Leverage 3rd party prospect and account intelligence tools Navigate, analyze and interpret technical documentation for client Cloud products Leverage a Learning Management Solution (“LMS”) for training and certification Advanced knowledge of administrative / development / support consoles for client Cloud products المهارات - 5 years of experience serving in the capacity of a technical sales engineer in a cloud computing environment or equivalent experience in a customer facing role (including working as a member of a professional services or systems engineering team). - Experience with Big Data, PaaS, and IaaS technologies. - Hands-on experience using and/or managing databases. Knowledge of Map Reduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, BigQuery. - Working knowledge of Linux, Web 2.0 development platform, solutions, and related technologies (HTTP, - Basic/NTLM, cookies/sessions, XML/XSLT/XHTML/HTML). - Experience with Enterprise networking concepts (DNS, TCP, Firewalls, Proxy Servers, DMZ). - Experience with web application development and integration (REST, SOAP, J2EE, CGI/Java/ASP servlets, Python). Software development platforms and solutions experience (Java servlets, JavaScript, PHP, ASP, CGI, AJAX, Flash, cookies and XML). - Strong communication skills with a proactive and positive approach to tasks - Strong work ethic and ability to work with minimal supervision Preferred: MS degree in Computer Science. Demonstrable ability to create demo scripts in any one of the following scripting/programming languages: C#, Python, Perl and/or Shell Scripting. Demonstrable ability to rapidly prototype proofs-of-concept and technical demonstrations. Ability to assess a prospect’s needs and recommend a course of action Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT Technology space. Confident presenter with excellent presentation skills and the ability to persuasively present client’s product offering. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/customer-engineer-pre-sales-4484258/ |
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