Indoor Sales Team Leader

Objectives of this role
Manages and leads a team of 15 sales agents.
Communicates company goals, and deadlines to the team.
Motivates team members and assesses performance.
Provides help to management, including hiring a sales team, and keeps management updated on team performance.
Communicates concerns and policies among management and team members.

Responsibilities
 Supports sales Director and performs management duties when the Head is absent or out of office,
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill Checks
• Assists management with hiring processes and new team member field training
Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
Communicates deadlines and sales goals to team members
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts team meetings to update members on best practices and continuing expectations
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
Ensures company brand materials and physical working spaces meet and exceed company presentation standards
Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
 Field Support