الوصف الوظيفي
Description:
• Onsite SOC Assistance Manager will work collaboratively with clients and senior leads on building and operating SOC environment, achieving the security operation objectives and monitor a team of security professionals to respond to threats.
Objectives
• Report SOC related metrics as defined and required within contract
• Act as a L3 Incident Handler during active incidents
• Identify process improvement and technology opportunities for increased innovation, cost savings, and customer satisfaction.
• Management or supervisory experience to manage personnel effectively
• Produce and maintain service management documentation including service catalogue, service descriptions, service guides, contracts and Service Level Agreements (SLAs)
• Produce and manage inputs and outputs from Service governance and ensure continuous improvement of the governance process
• Provide mechanisms to communicate security services delivery including measurable Key Performance Indicators (KPIs) but also written/verbal communication inputs.
• Provide central coordination and management of security technology software licenses, leveraging and utilizing group license management processes and tools
• Create and maintain security services and resources capacity plan required to meet current and future performance requirements (including identification of performance/capacity trends).
• Support end to end service management including onboarding of new customers, transition from project to Business As Usual and change, request, incident management.
• Participate in service governance, creating inputs for the governance meetings in a timely manner and managing the outputs
• Conduct security service communications based on defined plans and templates.
• Define service metrics and KPIs to support efficient governance and communications internally and externally.
• Create service documentation to cover current documentation gaps. Service documentation may include service guides, descriptions, service catalogue and more.
• Ensure documentation is reviewed regularly and kept up to date with latest changes and service improvements.
• Perform gap analysis against defined continuity requirements and drive activities to address gaps.
• Drive and deliver actions for service changes, requests and incidents.
• Conduct regular review of security software and technology licenses and validate usage as per vendor contracts and follow-up on anomalies. Address any licenses issues.
• Identify and address any license issues including need for additional or reduction of licenses or the impact of change to the licenses. Conduct related activities for finance/budget cost allocation
• Manage and maintain security services and resources capacity plan required to meet current and future performance requirements (including identification of performance/capacity trends).
• Develop a management information report to provide a weekly/monthly/quarterly trend on performance and capacity metrics and recommendations to improve service capacity.
• Work with operational teams to help regularly generate and report on the performance and capacity metrics
المهارات
Skills Required:
• Strong expertise on SOC environment and technologies such as SIEM, threat hunting and intelligence.
• Operational Security Management within SOC
- Secure operations management
- Secure operations & service Delivery
- Vulnerability assessment, SIEM knowledge and operational experience in 24x7 environment.
• ITIL Service Management (incident management, change management, problem management, service request management, configuration management)
• Systems implementation securing skills: Security architecture and Secure system development
• Information assurance methodologies and testing
• - Information assurance methodologies
- Security testing
• Information security management : Governance ,Policy & standards and Information security strategy
• Information Risk Management: Risk assessment and Risk management
• Incident Management: Investigation and Forensics.
• Business Continuity Management
• Cybersecurity frameworks.
Certifications
• Information security and/or Information Technology industry certification (CISSP, CISA, CISM, GIAC or equivalent)
• ITIL v3 certified to at least Foundation level
Experience and Qualifications:
• B.Sc Computer Science or engineering.
• 10 years minimum experience in SOC operation management.
تفاصيل الوظيفة
منطقة الوظيفة أبوظبي, الإمارات العربية المتحدة
قطاع الشركة تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع العام)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري $8,000 - $9,000
عدد الوظائف الشاغرة 1
الرقم المرجعي للوظيفة JB3862576
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 10 الحد الأقصى: 12
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/uae/jobs/soc-assistant-manager-3862576/