2.1 Coordinates and send vehicles to the Workshop
2.2 Receive estimations and if appropriate, approve estimations and give authorization for relevant maintenance to begin
2.3 Identify the warranty period before approving the repairs
2.4 Identify the relevant repairs to be done under warranty in order to make the necessary claims
2.5 Issue the work order
2.6 Document and maintain history of maintenance and service and any warranty claims
2.7 Ensure quality of repairs in accordance with company standards and confirm the repairs have been done
2.8 Minimize down time of vehicles by monitoring the time the vehicle spends in the workshop
2.9 Coordinates vehicle collection and delivery thereof
2.10 Check and Authorize invoices from the workshop. Forward the invoices to the Fleet Supervisor and then accounts department.
2.11 Attend all breakdowns with Recovery
2.12 Control the fleet drivers
2.13 Coordinate with dealers as and when required
2.14 Undertakes other duties and responsibilities as required