Operations / Area Manager
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الوصف الوظيفي Main Duties and Responsibilities: Operations and Strategic Planning • Ensure that all Centres are run with full compliance of mandated rules and regulations • Ensure that all SOPs are continually evaluated and are adhered to • Evaluate regularly the efficiency of business operations according to organisational objectives • Undertake competitor analysis • Using data from evaluations, develops plans to increase efficiency and reduce costs of the Centres • Manage procurement processes and coordinate material and resources allocation • Oversee the management of stock control, and ensure that inventory records are accurately maintained • Provide support to Project teams ensuring the efficient execution of new projects • Manage and develop relationships/agreements with external partners/vendors • Manage and develop relationships with all government and official bodies • Ensure documentation for Accuracy • Training staff to improve the quality of work increase productivity • Ensure Health and safety of employees • Responsible for implementing Incentive scheme in the Centres Talent Management • Working closely with Centre Managers to make decisions for operational activities and set strategic goals • Plan and monitor the day-to-day running of business to ensure smooth progress • Undertake regular appraisals for direct line reports and oversee the process for indirect reports ensuring consistency and an unbiased approach • Working with HR, develop and oversee training and development program initiatives • Working with HR, provide support with the full lifecycle of an employee – recruitment to exit • Actively support and promote the business objectives, Company policies and procedures • Ensure compliance with all Quality, Health and Safety and Environmental (QHSE) • Oversee customer support processes and procedures, ensuring that high levels of customer service and satisfaction are adhered to • Oversee Centre scheduling, processing payroll through the monthly attendance report, managing sick leave, holiday arrangements, and ensuring adequate business cover is maintained throughout General Tasks • Perform any other duties and responsibilities as designated by the CEO. • Area manager must be adept at social networking • Optimize and oversee operations to ensure efficiency • Lead a team of Centre managers towards effective collaboration and attainment of goals • Undertake sound financial management to ensure stores are profitable and stay within budget • Ensure compliance with company’s policies and operational guidelines • Evaluate performance using key metrics and address issues to improve it • Assist upper management in decisions for expansion or acquisition • Prepare and control the budget aiming for minimum expenditure and efficiency in all centres. • Monitor stock levels and purchases and ensure they stay within budget • Inspect the areas in the store and resolve any issues that might arise • Plan and oversee the promotional events or display • Analyse sales and revenue reports and make forecasts • Devise long-term development strategies for all centres المهارات Degree in business administration, retail management or similar field Degree in Operations Management is Preferred; Minimum Experience: 10 + Years’ experience as area manager, store manager, assistant manager or similar managerial role COMPETENCIES: • Work requires professional written and verbal communication and interpersonal skills. • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. • Excellent English language skills, both written and oral. Arabic is a plus • Ability to participate in and facilitate group meetings • Flexibility • Problem Solving • Ability to communicate effectively at all levels of the Company and with Clients • Commitment to quality • High levels of initiative • Ability to multi-task • Team Player • Proactive تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/operations-area-manager-4256671/ |
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