الوصف الوظيفي
Applications are invited for the position of Duty Officer – Insights & Intelligence EKFC2 * Position Within – Operations Department * Reports To – Operations Manager * Location – Dubai International Airport Terminal 1 * Category – Catering Operations * Department - Insights & Intelligence EKFC2 Key Accountabilities (External) * Managing and motivating a team of Team Leaders and Team Members whilst leading the people management initiatives with respect to cost, compliance, service and people. * Allocate work to assigned staff in order to ensure airline requirements are met with in line with laid down specifications and hygiene standards. * Liaise with the airline representative in relation to catering uplift, pax figures and any additional service that may be requested on a flight-to-flight basis. * Prepare the catering order forms and forward them to all concerned sections. * Ensure that the loading / offloading procedures are followed as per the laid down policy of the airlines, company and the airport security. * Carry out spot-checks at the operations section and on the ramp in order to ensure that food and equipment are provided as per the airline standards on schedule. * Regularly liaise with other departments, Airport Security, DNATA and Airline Representatives to ensure that service provided is as per laid down standards. * Check all the checklists and other relevant documents and make sure that they are completed and duly signed by all concerned before forwarding them to the Accounts Department. * Comply with the Company Quality and Occupational Health and Safety Policies. * Apply the Quality Policy and Quality System established in accordance with ISO 9001:2008 international standards and execute all responsibilities according to the department work procedures while reflecting EKFC Quality Policy. Essential Requirements and Competencies Qualifications: * Graduate Degree or Diploma holder in any discipline.
* High standards of verbal and written communication in English. * A valid UAE Driving License. * Extensive experience in a supervisory role in an airport catering services environment. * Demonstrated ability to manage staff. * Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards. * A professional manner with the ability to work under pressure to meet targets and achieve results. * Strong planning and organisational skills with the ability to multi-task and manage time effectively. * Demonstrated ability to maintain constructive relationships with others. Experience: * Previous experience in a similar environment.
* Ability to collaborate cross functionally and at all levels and team based approach including ability to positively manage conflict.
* Delivers effective, well-structured written / spoken communication with impact and energy.
* High level of commitment to continuous improvement and adaptability to change.
* Supports creativity and innovation by showing commitment to agreed initiatives.
تفاصيل الوظيفة
منطقة الوظيفة الإمارات العربية المتحدة
قطاع الشركة شركات الطيران
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/duty-officer-4059207/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل