Hiring for Service desk consultant in Abu Dhabi Region. (Only locally available in UAE).
Notice period: only immediate joiners.
• To provide support in operations in the domain of Service Desk Support.
• Experience in ITSM Tools (Micro focus)
• Managing incident, request, problem & IMAC
• Support the following technologies: Windows 7/8, Mac Pro, MS Office, Laptops & Desktops, Printers, Basic LAN/WAN connectivity
• Experience in Active Directory, Shared Folder Management, Mailbox Management, User Account Management
• Receive Help desk calls & Log tickets for all requests/incidents raised over calls
• Responsible for Incident Handling, Service Requests and Escalation Management.
• Professional and proactive approach in resolving End User issues
• Update tickets based on the calls & Escalate tickets to respective teams
• Engage Central Support Team for any tickets that requires troubleshooting or extended support
• Should be an active Team Player across various IT domains
• ITIL V3 Foundation Certified (Preferred)
APPLY HERE
https://gulfcareerhunt.com/service-desk-consultant-abu-dhabi-uae/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.