الوصف الوظيفي
Only candidates with diploma/degree certificates attested by UAE Ministry of Foreign Affairs may apply for this position. Position is an immediate fill.
• Provide on-site support to ID badging systems and related hardware to all Key accounts
• Maintain and carry reasonable stocks of replacement and service parts, and the tools and supplies necessary to maintain ID badging systems and related hardware
• Advise Service Coordinator or Technical Manager of any client complaints, whether relating to company policies, timeliness or the quality of service provided
• Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
• Maintaining sufficient parts and supplies on hand to anticipate client needs and proactively ensure zero downtime
• Strong understanding and hands on knowledge of installation of CCTV systems, access control and Command and Control software Drivers License is essential
• Thoroughness and attention to detail
• Management of company-related expenses
• Interpersonal relations with clients, vendors, and fellow employees
• Handle technical support calls for all company brands/products. Maintains technical equipment by troubleshooting, reporting, and tracking problems.
• Conduct AMC visits in a timely manner and adhere to schedules as issued by Service Coordinator/Technical Manager.
• Expedites the resolution of customer problems and complaints
• Conduct testing of products on alpha/beta/new releases and provide timely reports on progress of testing and results
• Maintains and improves quality results by following standards; recommending improved policies and procedures.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Punctuality & attendance
• Timeliness in the completion of assigned tasks• Willingness to work flexible schedule including weekends, nights, and holidays under any critical circumstances.
المهارات
Degree holder or equivalent.
Knowledge of multiple desktop programs, configuration and debugging techniques.Strong work ethic, detail oriented as well as excellent oral and written communication skills.
Basic designing knowledge on Adobe Photoshop/CorelDraw/Adobe Illustrator or any other graphic designing tools.
Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure.
Strong interpersonal and organization skills, successful in working both independently and in a team environment.
Strong problem solving skills
تفاصيل الوظيفة
منطقة الوظيفة: دبي, الإمارات العربية المتحدة قطاع الشركة: تكنولوجيا المعلومات طبيعة عمل الشركة: صاحب عمل (القطاع الخاص) الدور الوظيفي: الصيانة والإصلاح والدعم الفني نوع التوظيف: دوام كامل الراتب الشهري: غير محدد عدد الوظائف الشاغرة: 2 الرقم المرجعي للوظيفة: JB3758010
المرشح المفضل
المستوى المهني: مبتدئ عدد سنوات الخبرة: الحد الأدنى: 2 الحد الأقصى: 5 منطقة الإقامة: الإمارات العربية المتحدة الجنس: ذكر الجنسية: الفليبين; الهند; بنجلاديش; كينيا الشهادة: دبلوم العمر: الحد الأدنى: 27 الحد الأقصى: 36
https://www.bayt.com/ar/uae/jobs/technical-support-executive-3758010/
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