Technical Service Specialist
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الوصف الوظيفي Collect data from all sources, like garages, authorities, NGK OEM/OES, on the types of spark plugs, glow plugs and other NGK automotive products that are used respectively can be used in the individual vehicles. Maintain database on all vehicles and the NGK products that can be used in every individual vehicle. Collect data on product installation problems from the AM customers like garages. Inform the product Manager on problems with the installation of NGK AM products based on the enquiries from the garages and other customers. Provide Hotline service via email and on the phone for all AM customers to support them in selecting the right NGK AM product and to give them detailed installation help. Generate statics on the inquiries and support the analysis of these reports. Comply with the company rule and take over special tasks. المهارات Customer service oriented. Excellent communication skills, verbal and written. Excellent English Language Skills. Problem solving skills. Familiar with Automobile industry. Team player with good collaboration skills. Good time management skills and ability to prioritize and multi-task.
تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/technical-service-specialist-3792616/ |
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