PR Executive

الوصف الوظيفي
Our client, a reputed international wellness company, is currently seeking to recruit a hardworking, knowledgeable, self-motivated, part time Indian PRO with customer service skills, preferably a Keralite with own visa and having valid UAE driving license.

The position will be under the company’s Staffing Division and will be for a period of one year (with a view of being extended depending on company requirements and/or individual performance). The successful candidate will report directly to the Top Management
Specific responsibilities

PR Management

• Submission of correct documentation to the Ministry Of Labor for visa applications

• Procure, submit & collect all necessary documentation in order to organize all official paperwork
• Should be connected with local doctors, hospitals and healthcare experts.

• Arrange medical tests, passports, memos, promotional draws and fine resolution.

• Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies, Ministries/Municipalities & other significant Departments & in accordance with services such as mobile & landline phone services

• Accompany the customer as they exit the country

• MS Office tools

Customer management

• Follow up and manage a customer’s portfolio

• Ensure and maintain a good relationship with customers

• Manage and resolve customers’ complaints

• Relay information to/from customers

• Send the requested/agreed reports to customer
Order Management

• Respond to customers within 48 hours

• Store and archive all the files related to a job
Interfacing :

• Register customer complaints (external/internal complaints or analysis requests) in the customer complaints database

• Escalate the complaints to the top management

• Follow up with the management for case progress and inform the customer accordingly.

المهارات
• Fluency in English & Arabic is a MUST (written and spoken)

• Additional language is a plus

• Communication skills (written and spoken)

• Administrative work abilities
• Ability to manage priorities
• Ability to identify and report risks and potential problems related to customers
• Team player
• Ability to work under pressure

• Excellent relational skills

• Organized

• Customer oriented

• Open minded

• Multicultural and proactive mindset

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الخدمات الطبية/ممارسة الطب/الدعم الفني
طبيعة عمل الشركة 0
الدور الوظيفي التسويق والعلاقات العامة
نوع التوظيف دوام جزئي
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
الرقم المرجعي للوظيفة JB3796784
المرشح المفضل
المستوى المهني مبتدئ
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 4
منطقة الإقامة الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سورية; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا
الجنس ذكر
الجنسية الهند
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 30 الحد الأقصى: 35

https://www.bayt.com/ar/uae/jobs/pr-executive-3796784/