الوصف الوظيفي
Our client is a leading multinational provider of all-around business, logistics & shipping & services seeking to recruit an “Operation Director” for their branch Dubai – UAE. Position will be reporting to the Chief Executive Officer.
المهارات
• University degree is a must
• 10– 15 years of experience in supply chain activities
• Lead the Operations Department strategically to maintain the company’s short and long-term growth
• Provide a high level of strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations
• Set the business plan for Operations with all its functions in order to meet organizational plans and goals with agreed budgets and timescales
• Supervise and set strategies to increase the utilization of Customer Service Department along with its functions
• Ensure optimum application of standard processes by working alongside the wider team to observe compliance with best practices
• Provide employee feedback and coaching as needed to achieve required standards/compliance
• Interact regularly with Management Team and individual Department Heads to ensure that company’s operational priorities are aligned with company direction
• Liaise with other relevant functions/areas to provide information and gain support to actions needed
• Provide accurate and timely feedback to the CEO including recommending specific actions to achieve/exceed the operational targets
• Ensure team’s focus on delivering an exceptional customer service
• Achieve operational excellence & provide the optimal Customer experience by correctly implementing & following established corporate operational processes
• Identify training needs for the team by analyzing operational performance results and by reviewing the performance of the team against key service indicators.
• Support the implementation of change within the workgroup by communicating, instructing, monitoring, and measuring defined aspects of the initiative
• Develop and maintains an effective network of contacts within the company and work with these contacts at appropriate times to achieve optimum results for the business and its customers
• Support the growth and retention of business by working with the Commercial Division to achieve strategic service and revenue objectives
• Ensure that all subordinates are conducting monthly check-rides with Ground Couriers
• Provide general operational support by performing all related support duties including participating in continuous improvement/expansion initiatives & providing contingency cover, as & when needed
• Develop and maintain an in depth knowledge of the company business (system, operations, people, and financial processes etc.) and of the macro business environment (Customer, economic, competitor, social, legislative etc.)
• Perform other job-related duties as assigned by direct manager
• High leadership skills, able to manage a team of 200 employees
• Ideal candidate has high competencies in adapting to Change ,Professionalism, Self-confidence, Result Focused, Planning & Organizing, Stress Management, Leadership, Communication, Cultural Awareness, Balanced Decision Making, Conflict Resolution, Strategic Thinking &Problem;Solving
• Age limit: 40 years old
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الخدمات الإستشارية
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
https://www.bayt.com/ar/uae/jobs/operation-director-3867137/