الوصف الوظيفي
The Senior Manager-Master Calendar is responsible for developing and maintaining a visitor-centric block calendar for 173 days across multiple venues and programming genres. The Senior Manager will assist the Director and all relevant internal and external stakeholders with calendar planning, maintaining a programming balance, and identifying major gaps and opportunities to enhance programming.
Main responsibilities for the role include:
- Ensure that the visitor is at the heart of the delivery of all programming;
- Create and manage a master calendar for 173 days across multiple venues and programming genres, relevant to visitor profiles and densities;
- Manage structures, policies and governance procedures to ensure an integrated, well-balanced, visitor centric and functional program of events for the 6-month Expo period;
- Manage processes and planning frameworks (incl. SOPs and SLAs) to ensure effective and efficient management of the Master Calendar;
- Internal and external stakeholder engagement to source, evaluate, direct and validate and match event/programming and venue requirements;
- Interface with the Programmes and Production/Delivery verticals to ensure a good ‘venue-event-audience fit’ from a scheduling vantage point. Match event typologies with venue capacities and capabilities as well as with anticipated audience archetypes/volumes/demographics;
- Manage calendar based on thorough understanding of site-wide constraints and parameters such as crowd modelling, operational considerations, sound bleeding, light bleeding, visitor profiles, and health & safety;
- Identify programming gaps in the calendar and pro-actively mitigate risks and develop contingency plans;
- Work closely with the programming team, internal Expo stakeholders and 3rd parties in maintaining the master events calendar;
- Benchmark, recommend and implement policies, procedures and mechanisms related to event scheduling, management and the booking of venues;
- Create and implement an event/programme evaluation framework and standardised process;
- Enforce scheduling and booking policies and procedures on a consistent basis, honouring to-be-established SOPs and SLAs;
- Manage the venue booking scheduling and management system and support all users, including vendor management;
- Act as the main point of contact with the IFT department regarding the booking system technology platform;
- Identify and flag gaps and programming imbalances in the Master Calendar and work with relevant internal and external stakeholders to address these;
- Support the Director in his/her role as the Secretariat for the Expo-wide Programming Committee and in any other working groups;
- Troubleshoot and solve problems related to all calendar / master scheduling matters, including (but not limited to) scheduling conflicts, last minute requests/bookings, evaluation processes and booking system;
- Generate and analyse relevant reports from the booking system to share with the programming team and all other stakeholders in support of the Master Calendar planning;
- Build the right team to deliver on the above-mentioned strategic responsibilities.
المهارات
8 years+ experience in managing, planning, forecasting and calendar scheduling in a mega-event operating environment, as well as:
- Extensive experience in complex scheduling for multiple events across multiple venues;
- A proven record of accomplishment in maintaining and monitoring policies and processes and the integration of multiple stakeholder demands;
- Ability to develop positive relationships among internal and external stakeholders, peers and senior management;
- Excellent communications skills and ability to work with all departments and address their individual requests in light of the bigger picture;
- Displays the highest levels of integrity and commitment;
- Familiarity with venue booking system technology platforms.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة غير ذلك
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني 12
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/senior-manager-master-calendar-3895692/
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