الوصف الوظيفي
The purpose of the Manager Technical Services Delivery Management is to provide service delivery management within the technical services functional area that supports the Security Department; this includes but not be limited to technical services delivery measurements/management, technical operation & maintenance support and Security Technical Help Desk management.
Main responsibilities of the role include:
- Manage technical operation and maintenance of all security systems in line with the business continuity requirement and KPI terms of reference;
- Technical Services KPI setup & best practice benchmarks for the technical operation and maintenance;
- Set up the Security Technical Help Desk, including Security Help Desk services management, ensuring that all issues are resolved;
- Oversee the Security System technical services delivery management, system administration, technical support and interface management;
- Manage the Technical Operation & Maintenance for all Security Systems;
- Undertake detailed business continuity planning for technical system operation;
- Manager the Control room technical operation for ZOC/MOC/DPOC, including the reporting of Security services in control rooms
- Undertake any other activities assigned by the leadership technical team from time to time as required.
المهارات
- 5 years’ experience in Technical Services;
- A Bachelor’s Degree, preferably with a major in Electricals & Electronics Engineering with ICT;
- Demonstrated Security Systems Operation & Maintenance experience;
- Demonstrated Customer support experience;
- Technical Services delivery KPI background;
- Ability to manage large volumes of data from multiple sources;
- Expert user of MS Office, including Visio and Project and other information management software.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة غير ذلك
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني 12
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/manager-technical-services-delivery-management-3890987/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
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