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الوصف الوظيفي Oversee the daily operation of the Car Park and implement the client’s operational requirements. Oversee the Central Control Room Operations, the exit and entry traffic etc. Execute the car park operational plan (staff positions, rosters etc. Ensure a cost efficient, quality driven operations and management of all the car park services. Ensure service standards are met that helps to provide a positive image of client. Provide statistical information and written reports on service performance as required. Coordinate with other internal departments (Accounting, HR/Admin., Technical, IT, etc.). Attend Client’s operational performance management and other meetings. Submit Daily, Weekly and Monthly reports for Self-Parking to be submitted to client within the agreed frequency, format and due dates. Comply with the client’s and SP Health and Safety policies. Oversee the staff training programs in coordination with HR Team. Resolve client /visitor complaints and keep record of all incident and issues. Monitor stock levels relating to parking supplies (tickets, uniforms, consumables, etc.) as per company budget. Responsible to overview cash collection procedures as per accounting procedures of SP/Client. Keep abreast of the functionality of the car park equipment installed in coordination with site equipment engineers or Technical Team. Assists client in optimizing the parking usage and revenue and in promoting the parking to car parking users. Ensure that all the KPI’s are met and monitor it on daily basis. Ensure at least 2 initiatives on semi- annually basis for upgrading status of services offered using latest Technology and Marketing tools in the Parking Industry are submitted to Client. Promote best practice from the staff and contractors. المهارات Expertise in Language. Proficiency in computer Management skills Interpersonal skills Communication Skills. Transparency. Analytical skills. Motivational Skills. Budgeting skills. Negotiation Skills. Customer Oriented
Team building skills. Planning and organising skills. Team Performance management. Knowledge of Parking Management, Equipment System تفاصيل الوظيفة
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