Job Description and Requirements
Field Service Technician I - Dubai
Deliver business value through Right and Fast partnership
Provide reliable technical assistance to internal and external customers.
You will provide professional coverage of Technical Support Helpdesk.
You will support focus on accuracy, timely feedback, and customer satisfaction.
You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues.
You will build internal relationships to expedite complicated cases.
You will develop broad understanding of customer needs.
You will support the knowledge-sharing mindset, methodology, and tools.
You will help develop Technical Support processes.
You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues.
Be part of a team that is solving complex technical problems for the customer
Drive timely responses to customer demands by supporting the coordinating efforts of different teams
Build business acumen while learning to address customer’s technical needs
Created with SnapInspect for QualityInstall or Repair Work OrdersProvide Customer SupportYOU MUST HAVE
High School Diploma, or equivalent. Some experience in the field.
WE VALUE
Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate
INCLUDES
Continued Professional Development
ADDITIONAL INFORMATION
Category: Customer/Product Support
Location: Emaar Buss.Park; Bld.2, Sheikh Zayed Road, Dubai, DUBAI ARE
Nonexempt
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/112725-Field-Service-Technician-I-at—Honeywell-