الوصف الوظيفي
Job Description:
The Area Manager is an ambassador for the business and brands, responsible for the overall operations and customer experience of a number of restaurants. The role involves maintaining a high level of visibility in the assigned restaurants. The Area Manager is responsible for ensuring staff training, store standards, financial and food quality metrics are achieved throughout the restaurants. Utilizes the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic and average spend. The area manager will make decisions regarding the recruitment, development, and performance of staff. Plans and monitors budget and ensures Supervisors adhere to these budgets.
Job Responsibilities and competencies:
Operational:
• To carry out regular visits, both announced and unannounced, in order to audit compliance with legislative and Company requirements and to monitor customer service and food quality standards.
• Utilize the Monthly Evaluation Report and Regular Visit Report templates during the above audits. Audits to be completed during varying trading times and AM to be present during opening and closing of the stores as per their monthly calendar.
• Exercise awareness of loss prevention standards and enforce within his stores. Ensure compliance with company standards and documentation requirements to minimise loss and abuse of company assets such as cash and stock. Work with Loss Prevention / HR department to investigate and take action against misbehaviour.
• Understand the competitor environment in which the store operates and seek out opportunities where appropriate. Feedback to the business on ideas which will generate revenue and tackle competitor activity.
• Appraise the performance of all store staff using the annual performance appraisal process and on an ongoing basis as required, such as during renewal time. Use the performance management process and Personal Improvement Plan documents to raise standards of under performers. Execute the disciplinary process where required.
Financial:
• To contribute to the development and agreement of restaurant budgets and forecasts.
• To monitor sites and unit’s revenues and costs against budget or forecast on a weekly basis and to instruct remedial action when required. Develop action plans using SMART objective methodology to achieve defined goals.
• To monitor, and ensure the accuracy of, financial information and to liaise with the Accounts Department to reconcile any problems. Minimise cash excess/shorts at store level and use of voids to within tolerance level.
• To deliver the sales, profit and margins required by the area budget or forecast.
Quality:
• To conduct regular food quality audits in all stores and to take prompt and effective remedial action to ensure that the restaurants are operating well above the minimum requirements of the brand and Company.
• The Area Manager will be responsible for conducting new product training within the area and ensure successful launches. Track any issues which may arise and feedback to the relevant department.
• To liaise with the Training coordinator to ensure that each restaurant receives a suitable level of training support quarterly and meets the requirements set by the brand and Company.
• To ensure that the restaurants are maintained to an acceptable standard
Competencies:
• Leadership
• Time Management
• Attention to Details
• Math & Budgeting
• Analytical Thinking
• People Management
المهارات
• Leadership
• Time Management
• Attention to Details
• Math & Budgeting
• Analytical Thinking
• People Management
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المطاعم/الخدمات الغذائية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري $2,000 - $3,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5 الحد الأقصى: 7
منطقة الإقامة الإمارات العربية المتحدة
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 30 الحد الأقصى: 45
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/area-manager-restaurant-chain-3932178/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
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