الوصف الوظيفي
Trackforce is a fast-growing global company providing web-based and mobile solutions to the security services industry in more than 25 countries. Our officer management applications are used by thousands of daily subscribers in a dozen languages who keep people and places safe.
We are growing, looking for a self-motivated Customer Success Implementation specialist to work in our Dubai office. If you like enjoy technology, and are totally customer focused, we would like to talk to you.
What you will contribute:
Own the implementation and product adoption plan for the first 3 months of engagement with Trackforce
Define, run and potentially deliver training necessary for the customer’s successful launch of Trackforce platform
Complete assigned tasks for each account to ensure project deadlines (large implementation)
Proactively communicate with customers via phone and email to gather necessary information as well as to ensure they are on track to derive maximum value from their new account/reach their operational goal
Recommend or build solutions required to get the company up and running quickly
المهارات
Requirements:
2+ years of relevant experience in a related field preferred
Excellent oral and written communication skills and a commitment to world class customer service.
Growth mindset with the desire to work in a collaborative environment to promote and drive superior team performance
Experience leading group training classes and/or public speaking
Ability to work under pressure and adapt Emphasis on attention to detail.
Solid understanding of basic computer functions and the ability to teach and train others.
Strong verbal and written English communications skills – French or 2nd language in a plus
Ability to communicate effectively over the phone, online as a presenter and in writing.
Excellent organizational, problem solving and communications skills
Ability to work independently and balance multiple priorities.
One or more years of experience in a customer service or security industry
Driving License
Willing to travel periodically based on customer and business needs
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الأمن
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الخدمات المساندة
نوع التوظيف دوام كامل
الراتب الشهري $4,000 - $5,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة دبي,الإمارات العربية المتحدة
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/customer-success-implementation-specialist-3940127/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
نسخة للطباعة 
ابلغ عن اعلان مخالف