Job Description
To develop and implement call centre KPI’s to ensure service levels are continuously met.
To ensure Avaya system is regularly maintained fine tuned and IVR is updated when required in order to be in tune with business changes
To prepare, monitor & fine tune systems, scripts and reporting tools for outbound campaigns to ensure campaigns achieve optimum results
To work closely with Phone Care, Fono Service & Quality Assurance to achieve customer satisfaction by feeding back and resolving customer concerns
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.monstergulf.com/job/call-center-executive-axiom-telecom-dubai-1027479?searchId=ec1c1dc4-313c-47d6-9297-b1555d097eb31027479
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
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