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Good communication and experience in Service Desk profile role Experience in using ticketing tool like Service Now, HP SM or something similar Quick learner and inquisitive personality Ready to work in shifts 24 X 7 role Strong knowledge of remote management tools like SCCM, Anydesk Strong hands-n with desktop laptop, Windows OS required to support end-users Strong Installation and Troubleshooting knowledge of Windows Desktop Operating System, Outlook configuration, Printer |
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