Job Description and Requirements
Job Responsibilities:
Effectively managing the service staffs to provide high level of Customer Satisfaction.
Providing technical and commercial solutions to the escalated customer to ensure customer satisfaction.
Evaluating and Motivating Staffs to gain Maximum Productivity.
Furnish all types of Service Reports of the Branch on regular basis to focus and improve the Performance.
Achieving the set service KPI’s (Service Revenue, Gross Profit, Operating Expense, Net Profit, Turnaround time and Reduction of Pending and Repeat Jobs) to be a Professional Service Provider.
Managing the Outlet Service Operation under Set Budget to Attain Profitability.
Managing of Assets to ensure that resources are well and fully utilized for customer satisfaction.
Planning and Supporting Service Manager for Vehicle Management Process and Controlling the Expense to ensure Cost effective Service Operation.
Ensuring good business relation with Sales Team, Dealers and key accounts in order to support the Sales Team achieving Management Goals.
Follow Warranty and Claim process with Suppliers to increase warranty revenue.
Timely follow all Account Receivables to avoid any Overdue in order to have smooth Cash flow.
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/126756-ASSISTANT-SERVICE-MANAGER-at-SOS-HR
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
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