الوصف الوظيفي
To provide excellent customer service by providing on-time delivery and timely and accurate responses to customer queries.
Duties and Responsibilities:
Preparation of job quotations, including coding and pricing, in coordination with relevant Sales Manager and sister companies.
Support external sales team with specific customer account information,
Networking and communication with customers, agents, and other JC operations.
Review customers enquiries and orders
Following up and monitoring of internal order processing and delivery performance.
Assist finance in resolving payment issues in case of product discrepancies.
Use of SAP, C4C business system and its relevant modules.
Work with other departments to expedite the service to customers.
Prepare notifications for non-compliances.
Review LOC for commercial terms and conditions.
المهارات
• Diploma or University Degree in Economics, Commerce or similar field.
• Demonstrable professional experience in sales or commercial administration in particular handling export and shipping documents and LOCs.
• Experience of working in a multinational and multicultural environment
• Technical knowledge of or ability to learn SAP system
• Product knowledge or ability to learn about John Crane product portfolio & product codes.
• Excellent MS Office background
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة النفط والغاز
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/customer-service-representative-techno-commercial-french-speaker-4137306/