الوصف الوظيفي
Responsible for providing administrative and research support to the Director of Sales as well as proactively researching sales leads to achieve an agreed number of appointments for the on property Sales Team and managing a portfolio of telesales accounts to an agreed target.
Responsible for ecommerce administration for the hotels to include the full maintenance of HWS to audit standard, epic as required, reporting of results through ECM1 reports to support the Cluster eCommerce Manager for Dubai in administrative functions.
Identifies new business leads in conference, group and transient markets and researches these for the on property team as required. Assists in, hotel marketing promotions direct mailings, the planning and undertaking of hospitality events, tradeshows, sales trips and familiarization events. Responsible for the handling phone inquiries for Sales and managing flow through of relevant inquiries to the Property sales team.
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
E Commerce
Work and support maintenance of HWS to audit standard including EPIC for Lapita Hotel Dubai
Support and achieve green measurement on ecommerce evaluation tools and hotels S&M;audit section for e commerce
Execute a monthly plan and tracking to ensure all e commerce duties are completed on a timely basis
Liaise with Marriott Leaders responsible eCommerce and eChannels to ensure compliance and delivery
To support the eCommerce Manager in liaising with eChannel Account Managers and build relationships to further enhance this area
Take part in conference calls/meetings to continually improve knowledge in this area
Responsible for maintaining hotel images on the picture store and coordinating hotel photo shoots if required.
Sales Co-ordination
Researches new clients through sales tools including Opera Sale & Catering, internet and market information,
Secures an agreed number of appointments for the Property Sales Team.
Will manage a maximum of 10-20 telesales accounts for the cluster, will be required to liaise with Market Sale as required.
Correctly inputs all research calls made into Opera S&C;in accordance with the required audit standards
Updates the monthly tracking tools and other sales reports as required.
Manages the administration of cluster client corporate hospitality events including booking tickets, confirming clients, organizing transport and liaising with suppliers.
Maintains accurate and up to date account data and reporting using Marriott systems including all data compliance reports.
Assist with and conducts site inspections as required
OTHERS
Performs other related tasks as assigned by management.
Complies with Marriott International Hotels Limited Regional Office policies and procedures.
Working hours as required to do your job but normally not less than 40 hours per week.
المهارات
Experience:
Previous experience working in a sales and administrative role
Skills and Knowledge
An understanding of sales processes; can effectively make research calls to new and existing clients and secure appointments for the cluster sales team
Be fully aware of and adhere to Hotel policies on processing of entry visas
Be fully competent on the approach of program for visa application
Possesses excellent telephone skills
An understanding of contractual agreements and legal implications.
Strong communication skills (verbal, listening, writing)
Strong organization skills
Ability to solve problems
Demonstrates high level of interpersonal skills
Excellent IT literacy including Microsoft Office, excel, PowerPoint, Internet
Excellent customer relations skills
Ability to develop and maintain relationships e.g., associates, customers, vendors
Ability to work collaboratively with other hotel departments to provide exceptional customer service
Ability to understand, execute and support Marriott Customer Service Standards and Marriott Brand Standards
Education or Certification
Excellent level of English essential
Business Results
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المطاعم وخدمات الطعام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/sales-and-marketing-coordinator-4145755/
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