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الوصف الوظيفي The main responsibilities for this role include: - Management of the Operations Support Services contracts and variation scope analysis; - Report to the Lead Manager – Contracts to assist with any Functional requirements; - Ensure implementation and adherence for all Expo wide Policies and Procedures; - Represent as required the Operations Support Services department in matters related to cleaning, maintenance and waste management regarding safety and operational issues; - Manage the contract requirements in line with other functional area requests to ensure the cleaning, maintenance and waste requirements of temporary structures across the Expo 2020 site; - Promoting innovation, best practices and green technologies in accordance with Expo standard; - Manage and monitor the Project Tasks/Milestones and Risks registers using dedicated information technology; - Monitor compliance of Service Providers across Operations Support Services that extend to Key Performance Indicator’s and resolving performance gaps, implementing penalties and/or incentive awards and managing contract scope variations; - Manage the Service Providers adherence to the contract performance KPI’s and SLA’s; - Assist with onsite Operations Support Service activities where necessary. المهارات - A bachelors degree within a relevant field; - Understanding Hard and Soft Services operational dependencies, impact on other functions and non-operational directorates; - Background in facilities management or operations; - Excellent verbal and written communication and presentation skills; - Experience in working with Government partners and multi-agency stakeholder; - Experience in managing Hard and Soft Services teams; - Programme / project management experience coordinating complex major event project; - Ability to build a network across Expo 2020 teams and key external stakeholders; - Communicates well and consistently from Senior Management level down to large teams of workforce e.g. volunteers. تفاصيل الوظيفة
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